Thank you for choosing MyForest International Drinking Cup Website! We are committed to providing efficient and reliable delivery services to customers around the world to ensure that the drinking cups you order can be delivered safely and promptly. The following are details of our shipping policy, please read carefully to understand the relevant information about delivery.

1. Delivery Range
MyForest International Drinking Cup Website currently provides delivery services to the following countries and regions:

United States (including Alaska and Hawaii), Canada, France, United Kingdom, Germany, Spain, Italy.

We are gradually expanding the delivery range, please pay attention to our latest announcements.

2. Delivery method
We cooperate with many well-known international logistics companies to provide you with the following delivery methods:

Standard delivery

Processing time: 1-2 working days

Delivery time: 8-10 working days

Freight: 10USD/order (regardless of the order amount)

Expedited delivery

Processing time: 1-2 working days

Delivery time: 3-6 working days

Freight: 22USD/order (regardless of the order amount)

Delay explanation
In case of force majeure (such as weather, holidays, epidemics, etc.), the delivery time may be delayed, please understand.

3. Delivery information
Order tracking
After the order is shipped, you will receive an email with the express number. You can check the delivery status on the logistics company's official website or MyForest drinking cup international website through the express number.

Modify delivery information
If you need to modify the delivery address or contact information, please contact customer service before the order is shipped. After the order is shipped, we will not be able to modify the delivery information.

4. Signing Instructions
Check the goods
Please check the outer packaging of the drinking cup carefully when signing for it. If the packaging is damaged or the goods are damaged, please refuse to accept it on the spot and contact us.

Signing for entrustment
If you entrust someone else to sign for it, it will be deemed that you signed for it yourself. Please make sure that the person who receives it understands the importance of checking the goods.

5. Duties and taxes
Duties
International orders may incur customs duties or import taxes, and the specific amount is subject to local customs regulations. MyForest drinking cups do not bear customs duties and related fees.

Taxes
The order amount may include local applicable value-added tax (VAT) or sales tax (Sales Tax), which is subject to the specific display on the checkout page.

6. Delivery problem handling
Goods not received
If you have not received the drinking cup after the estimated delivery time, please contact customer service and we will assist you in checking the logistics status.

Delivery error
If the drinking cup you received does not match the order, please contact customer service immediately and we will arrange a replacement or return for you.